Shipping policy

shipping

1. your box comes to you
your box ships within a week of your order, with swiss post. inside: sleeves, tape, packing material and a prepaid return label. with togu.backup, our loan set comes along too.

2. your knives come to us
pack your knives as described, drop the box at any post office. done.

3. sharp back to you
once your knives are with us, we sharpen them as fast as care allows. then they go straight back to you with swiss post – in their sleeves, ready for your kitchen. the sleeves are yours to keep.

shipping costs
sharpening boxes (togu.03 · togu.05 · togu.07): all three ways are included – no shipping costs at checkout.
products (e.g. togu.trio, accessories): chf 9.–, free from chf 100.–. products ship within a week, on our regular post days.

insurance
every shipment is insured up to chf 500. more cover at checkout: togu.care+ (up to chf 1'500) or togu.care++ (up to chf 5'000).

shipping area
switzerland only